Wunderman Thompson
– Experience Designer
– Experience Designer
Apr 22 - Jun 23 (Amsterdam, The Netherlands)
Wunderman Thompson is a growth partner – part creative agency, part consultancy and part technology company, we deliver inspiration across the entire brand and customer experience.
My job is to research and imagine meaningful possibilities for brands, beyond just their products and services, based on the customers' needs. My areas of expertise include insight generation, strategic directions, workshop ideation and facilitation, and journey management.
Some of the clients I collaborated with: Jacobs Douwe Egberts, European Parliamentary Research Service, International Committee of the Red Cross.
Wunderman Thompson is a growth partner – part creative agency, part consultancy and part technology company, we deliver inspiration across the entire brand and customer experience.
My job is to research and imagine meaningful possibilities for brands, beyond just their products and services, based on the customers' needs. My areas of expertise include insight generation, strategic directions, workshop ideation and facilitation, and journey management.
Some of the clients I collaborated with: Jacobs Douwe Egberts, European Parliamentary Research Service, International Committee of the Red Cross.
Office for National Statistics
– Senior Service Designer
– Senior Service Designer
Jan 21 - Mar 22 (London, United Kingdom)
The Office for National Statistics is the UK's largest independent producer of official statistics. During my time at ONS, I was responsible of connecting the citizens with the National Institute by making the services user-friendly. I achieved this by mapping the complexity of of the current state (AS IS) while envisioning potential improvements (TO BE). My role include conducting qualitative research, mapping ecosystems and defining value opportunities.
My main project revolved around leading a GDS discovery to implement the business surveys from both internal and external perspectives.
The Office for National Statistics is the UK's largest independent producer of official statistics. During my time at ONS, I was responsible of connecting the citizens with the National Institute by making the services user-friendly. I achieved this by mapping the complexity of of the current state (AS IS) while envisioning potential improvements (TO BE). My role include conducting qualitative research, mapping ecosystems and defining value opportunities.
My main project revolved around leading a GDS discovery to implement the business surveys from both internal and external perspectives.
Icastic Design Studio
– Service Designer
– Service Designer
Jun 19 - Aug 20 (Florence, Italy)
Icastic is a design studio specialized in workshop facilitation and mapping tools. There, I was responsible of visually representing concepts and dynamics for companies during workshops. My role also included empowering the clients to adopt a customer-first approach.
Icastic is a design studio specialized in workshop facilitation and mapping tools. There, I was responsible of visually representing concepts and dynamics for companies during workshops. My role also included empowering the clients to adopt a customer-first approach.
Silverback Strategies
– Visual and Service Designer
– Visual and Service Designer
Sep 18 - May 19 (Florence, Italy)
At Silverback, a design studio, my main responsibility was conducting organizational research to enhance the internal core workflow. I visualized the team's operations based on the findings, and organized a series of workshops to improve them with the team.
At Silverback, a design studio, my main responsibility was conducting organizational research to enhance the internal core workflow. I visualized the team's operations based on the findings, and organized a series of workshops to improve them with the team.
DysWay
– Visual and Service Designer
– Visual and Service Designer
Jun 18 - Mar 19 (Novara, Italy)
During my time at DysWay, a company that developed an effective learning method for dyslexic individuals, my role involved designing tools and training materials to implement this method. My responsabilities included conducting qualitative research and creating prototypes to test the materials.
During my time at DysWay, a company that developed an effective learning method for dyslexic individuals, my role involved designing tools and training materials to implement this method. My responsabilities included conducting qualitative research and creating prototypes to test the materials.
Education
Sep 14 - Feb 18 (Florence, Italy)
ISIA Firenze
Bachelor’s degree, Communication and Product Design.
110 cum laude
ISIA Firenze
Bachelor’s degree, Communication and Product Design.
110 cum laude
Languages
Italian (native), English (fluent), Spanish (intermediate), French (intermediate), Dutch (in progress 🙈)